Last updated November 30, 2021
Thank you for choosing to be part of our community at Family Hubs Network (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@familyhubsnetwork.com
When you visit our website www.familyhubsnetwork.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our sites and our services.
This privacy policy applies to all information collected through our website (such as www.familyhubsnetwork.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
1. Your Personal Data – What is it and how is it collected?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).
We collect information about you when you fill in our “Contact” form or when you complete a “Register your Family Hub” form, and when you tick the box to sign up for email updates.
2. Data Controller
Catherine Barker is the data controller (contact details below). This means they decide how your personal data is processed and for what purposes.
3. How do we process your personal data?
The Family Hubs Network complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We use your personal data for the following purposes: [add/edit/delete as you use data]
• To enable us to contact and reply to your enquiries;
• To process your business with us;
• To administer membership/ /client records;
• To manage our employees
• To maintain our own accounts and records
• To inform you of news, events and activities run by us.
When someone visits our website (www.familyhubsnetwork.com) we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Family Hubs Network may pass your information to third party service providers, or use a third party service, who we have engaged/used for the purpose of completing tasks and providing services to you on our behalf. Only the personal information that is necessary to deliver the service is shared with any third party.
4. What is the legal basis for processing your personal data?
• Contractual necessity so that we can reply to you
• Explicit consent so we can keep you informed about news, events and activities
• Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement;
• Processing is necessary for carrying out obligations to your work/contract with us;
• The processing relates only to members or former members (or those who have regular contact with it in connection with those purposes); and there is no disclosure to a third party without consent.
5. Sharing your personal data
Your personal data will be treated as strictly confidential and will only be shared with other members with your consent. We will only share your data with third parties with your consent.
6. How long do we keep your personal data?
We keep data for as long as you are a member or we have a legitimate interest in retaining your data
7. Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
• The right to request a copy of your personal data which Family Hubs Network holds about you;
• The right to request that the Family Hubs Network corrects any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary for the Family Hubs Network to retain such data;
• The right to withdraw your consent to the processing at any time
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability)
[Only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]
• The right to lodge a complaint with the Information Commissioners Office.
8. Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
9. Contact Details
To exercise all relevant rights, queries of complaints please in the first instance contact Catherine Barker at info@familyhubsnetwork.com.
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.
Note: This is intended to provide an overview of GDPR and is not a definitive statement of the law. For a definitive guide, check out the Information Commisioner’s Office website.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on this website.
External Links
Family Hubs Network is not responsible for the availability or content of external sites that may be linked to, from the site. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. The purpose of the inclusion of the links is to provide you with further information. They do not signify that we endorse the website(s). We do not take responsibility for the content of the linked website(s). If you find a broken link or if you have any questions or concerns about a link, please contact us.
Cookies Policy
Use of Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. A “cookie” is a small text file that is placed on a website user’s computer hard drive by a website. There are several types of cookie.
The types of cookie we use are “session cookies”, which keep track of information you have entered or looked at as you read or navigate the website. When the user closes their web browser these cookies are usually removed. We also use cookies to track information about how the site is being used (Google Analytics). This data allows us to implement improvements and respond to how the site is being used. Internet browsers normally accept cookies by default. However, it is possible to set an internet browser to reject cookies.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
To learn more about cookies, you can visit www.allaboutcookies.org. You will also find details on how to block and delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.